Recommended next steps

Need to continue the momentum and foster clusters for Phase II

Knowledge of agency E-strategy and E-service activity would make all-of-govt facilitation and planning easier. We need to collect online service delivery plans (Currently only Customs and IR available) - this should be included in the e-awareness project

The services list database can, and should be, extended. Analysis tools are required, appropriate public service access needs be given and (possibly mandated) maintenance of the data set will be required.

Ongoing alignment with other government initiatives, such as RotC, must be achieved.