E-Services Delivery

E-Services Delivery

E-services delivery included services on websites and items from each agency's Estimates of Appropriations 2003/04. The criteria were:

• Findability (how the information is categorised, title, search, incoming links)
• Introduction (layout, user qualification, writing quality, formats and linking, contacts and support)
• Body (layout and structure, writing quality, data entry, reporting and presentation, usability, help, contacts and support)