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Results: Value for money - Part 5

ICT infrastructure

Desktops, laptops and servers

The 105 CIOs who responded to the survey reported that their organisations managed a total of 141,714 desktops or laptops and 14,314 servers (Table 10). Future collections should be able to provide insight into how these figures are changing over time. Changes in the number of servers may reflect the progress of server consolidation efforts.

A user of ICT services can use only one desktop or laptop at a time, yet 44 percent of organisations appear to have 1.1 or more desktops or laptops per ICT user, suggesting that there may be potential in some organisations for the rationalization of desktop equipment. At the other end of the scale, organisations with significantly less than one desktop or laptop per ICT user tended to be the type where employees are not at computers all day.

Figure 7

Graph showing distribution of government desktops or laptops per Information and Communications Technology (ICT) user (30 June 2008)

Distribution of government desktops or laptops per Information and Communications Technology (ICT) user (30 June 2008)

Table 10

Number of government desktops, laptops, and servers by organisation size and type (30 June 2008)

Total number of
responding organisations
Servers Desktops
& laptops
Organisation size18
<50 employees 10 41 294
50–99 employees 6 79 479
100–499 employees 36 1,503 10,079
500–999 employees 14 1,570 8,730
1000–4999 employees 29 6,243 53,616
5000 or more employees 10 4,878 68,516
Organisation type
Central government 93 11,726 124,723
State owned enterprise 12 2,588 16,991
Overall 105 14,314 141,714

Internet connection type

Cable was the most common Internet connection type used by responding government organisations (77 percent) followed by cellular (51 percent) and DSL (Digital subscriber line, 50 percent). Reported cable use is higher and DSL use lower than in 200619 when the most reported connection type was DSL.

The mix of technologies and trends over time by which agencies are connecting to the Internet may have implications for future procurement opportunities.

Figure 8

Graph showing Government Internet connection type (30 June 2008)

Government Internet connection type (30 June 2008). Government organisations may use more than one connection type so percentages may add to over 100 percent.

Table 11

Government Internet connection type by organisation size and type (30 June 2008)

Total number of responding organisations Internet connection type20
Broadband Dial-up Other
Cable Cellular DSL Wireless ISDN Radio Satellite
Percent21
Organisation size22
<50 employees 10 40 30 50 0 0 0 0 10 0
50–99 employees 6 83 33 17 17 0 0 0 0 0
100–499 employees 36 83 56 39 31 14 3 3 8 6
500–999 employees 14 64 79 79 64 29 14 14 14 0
1000–4999 employees 29 83 45 48 24 7 3 3 17 10
5000 or more employees 10 90 50 80 20 30 10 20 20 0
Organisation type
Central government 93 76 49 49 27 12 4 4 12 5
State owned enterprise 12 83 67 58 50 25 8 17 17 0
Overall 105 77 51 50 30 13 5 6 12 5

Video technology

Video technology has the potential to replace meeting travel and reduce government travel costs. The sharing of facilities between organisations might reduce overhead costs.

Sixty-nine percent of CIOs that responded reported that their organisation already used room-based video technology. Larger organisations were more likely to use room-based video technology than smaller organisations (Table 12). The next most popular mode was desktop (30 percent).

Figure 9

Graph showing Government use of video technology (30 June 2008)

Government use of video technology (30 June 2008)

Table 12

Government use of video technology, by organisation size and type (30 June 2008)

Total number of responding organisations Video technology mode23
None Room-
based
Desktop Recording Other
Percent24
Organisation size25
<50 employees 10 60 40 20 10 0
50–99 employees 6 33 67 17 0 0
100–499 employees 36 19 56 31 25 0
500–999 employees 14 21 71 50 29 7
1000–4999 employees 29 14 83 28 21 3
5000 or more employees 10 0 100 30 40 0
Organisation type
Central government 93 22 69 30 20 2
State owned enterprise 12 17 67 33 42 0
Overall 105 21 69 30 23 2

Note: Due to rounding, some percentages may not add to 100

Fifty-six percent of the responding organisations (Table 13) used standard definition room-based systems, while 27 percent used high-definition room-based systems. In both cases, around three-quarters of the facilities were internal to the organisation and a quarter were from external suppliers.

Fifty-five percent of responding organisations used a multipoint control unit (MCU) to bridge their room-based or desktop videoconferencing connections. Sixty percent of these were internal to the organisation in question.

Figure 10

Graph showing Government room-based video technologies (30 June 2008)

Government room-based video technologies (30 June 2008)

Of organisations with internal facilities, in all cases around three-quarters were in principle willing and able to share them with other government organisations.

Table 13

Government video technology type (30 June 2008)

Video technology26 Internal to organisation External to
organisation
Overall
Sharable27 Not sharable
Percent28
Room-based standard definition (SD) 34 9 13 56
Room-based high definition (HD) 13 6 8 27
Multipoint control unit 24 10 22 55

Note: Due to rounding, some figures may not add to stated total

Footnotes

[18 Number of employees is an estimate derived from a variety of sources including annual reports, the State Services Commission's Human Resource Capability Survey, organisation websites, and the number of reported ICT users. ]

[19 Government Use of ICT Survey 2006, Statistics New Zealand ]

[20 Government organisations may use more than one connection type so percentages may add to over 100 percent ]

[21 Percentages are of all responding organisations in each organisation size or type ]

[22 Number of employees is an estimate derived from a variety of sources including annual reports, the State Services Commission's Human Resource . Survey, organisation websites, and the number of reported ICT users. ]

[23 Government organisations may use more than one video technology mode so percentages may add to more than 100 ]

[24 Percentages are of all responding organisations in each size or type ]

[25 Number of employees is an estimate derived from a variety of sources including annual reports, the State Services Commission's Human Resource Capability Survey, organisation websites, and the number of reported ICT users. ]

[26 Government organisations may use more than one video technology percentages may add to more than 100 ]

[27 Whether in principle the organisation would be willing to share the facility with other government organisations ]

[28 Percentages are of all 105 responding organisations ]


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