Use of interactive online services by household income,

Household Income...

- New Zealanders with a combined household income of...

- $70 - 100,000 and $100,000 or more were significantly more likely to have used most of the prompted services than lower income households. Of those in household of $70-100,000 59% had used online banking, 43% had signed up or received automated news services, 41% had paid bills and 33% had shopped online. Of those with income of $100,000 or more 80% had used online banking, 47% signed up or received news services, 52% had paid bills and 40% had shopped online.

- less than $30,000 were significantly less likely to have used online banking (21%), to have paid bills (11%) and to have shopped online. They were significantly more likely to have never used the Internet (47%).

- Between $30-50,000 were significantly less likely to have signed up or received automated news services (19%).

Level of Education...

- New Zealanders with a University education were significantly more likely to have previously used online banking (56%), signed up or receive automated news (17%), paid bills (20%), and shopped online (13%). They were significantly less likely to have never used the Internet (6%).

- Those with a secondary education level were significantly less likely to have used online banking (31%), signed up or receive automated news (46%), paid bills (36%), and shopped online (36%).

- Those with a primary school education were significantly less likely to have used online banking (12%) and to have paid bills online (2%). They were also significantly more likely to have never used the Internet (62%).

School Age Children...

- Those with school age children in the house are significantly more likely to have participated in discussion groups or chat rooms (28%) and significantly less likely to have never used the Internet (15%) than those without school age children in the household.