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Research - E-awareness

Monitor the progress of agency e-government projects and develop an online means for all government agencies to share information about their e-government activities.

The E-awareness project team has developed an electronic system to collect information from government agencies using online questionnaires. The first survey was rolled out in December 2002 to Public Service Departments. An interim, informal round of data collection was opened in April 2003 to address information gaps from the first round.

2003 Initiatives

The second round was completed in October 2003, with both Public Service and non-Public Service departments participating in the survey.

As well as updating the EGU and agencies on e-government initiatives being undertaken, the information collected is facilitating collaboration between government agencies. The information can enhance the sharing of expertise and knowledge about e-government initiatives. Overall, the process is making all parties better informed and is improving decision making about e-activity in the sector.

Glossary

Initiative

E-government initiatives are:

  • Infrastructure and standards for Information and Communications Technology (ICT);
  • Electronic services initiatives (including e-enabled business information and processes) undertaken individually, or jointly, by government agencies (ie, delivering services via the Web to business, people, and stakeholders).

At the business level, agencies will use ICT to deliver individual or multi-agency, goods and services more efficiently or effectively. At the technology level, agencies are expected to get benefits by adopting common standards and processes for data, information and information systems.

Components

The following components support the delivery of web-based services. Components are based on the E-government Unit’s ‘service delivery architecture’, a framework for service delivery using information technology.

User Access

Systems, applications, or standards enabling users to access information and services (eg portals, and call centres).

Agency infrastructure/business systems

The agency’s own business processes, applications and databases.

Connection tools

Communication and transaction infrastructure or protocols, translation services etc enabling the transfer of information between the agency and other organisations (eg. extranet, message brokers, communication protocols and networks).

Service delivery tools

How services are presented to people eg. customisation, session management.

Service enabling tools

Refers to how service delivery is electronically enabled eg. cataloguing of services, data and privacy protection, authentication, workflow.

Drivers

Interoperability/Collaboration

The ability to share information, processes etc.

E-government Items

E-government items are items that are part of initiatives, and relate to the E-government Unit’s work programme.

Authentication

The process of verifying identity and establishing the authenticity of the person or agency.

Privacy

The proper handling of personal information throughout its entire lifecycle, consistent with the requirements of the Privacy Act 1993.

e-GIF

The E-government Interoperability Framework (e-GIF) is a collection of policies and standards endorsed for New Zealand government information technology (IT) systems.

Government Portal metadata

The description of data for the New Zealand Government Internet Portal, www.govt.nz

Secure Electronic Environment Public Key Infrastructure (S.E.E. PKI)

A management framework to guide the development and deployment of Public Key Infrastructures by government agencies.

Leveraging NZ Government portal infrastructure

Reusable technology components resulting from development work on the government portal that are available for agencies to use, eg. search tools and news feeds.