Delivering E-government

The E-government Initiatives questions were intended to gain an overview of the e-initiatives in each agency. In E-awareness 2005, e-initiatives were defined as:

• At the technology level, projects to adopt or introduce common standards and processes for data, information and information systems
• Infrastructure for Information Communication Technology (ICT)
• Mobile computing
• New or upgraded websites
• Electronic services initiatives (including e-enabled business information and processes) undertaken individually, or jointly with other agencies (ie delivering services via the web to business people, and stakeholders)
• At the business level, projects to enable transactions to deliver goods and services.

E-initiatives methodology

The survey required agencies to complete the same questions for each e-initiative. To help reduce the time needed to complete the survey, some information was pre-populated from previous E-awareness surveys and other sources where available.

In order to enable e-initiatives that are 'in confidence' for commercial or other reasons to be included in E-awareness 2005, agencies had the option of marking e-initiatives as 'in confidence' for scoped or planned initiatives. A significant number of completed e-initiatives were marked 'in confidence', and as a result, full information about all e-initiatives is not provided in this report.

E-awareness 2005 included questions on cost and vendors, with the understanding that where this information was considered to be 'in confidence' it would not be released. Cost and vendor information was provided for less than a quarter of the e-initiatives, and of these, a high proportion was rated as 'in confidence'. This has limited the value of even aggregated data, and accordingly, none is being published in relation to cost or vendor information.

Complete lists of the e-initiatives entered in E-awareness 2005 are available in Appendices 2 and 3. In Appendix 2, the list is sorted alphabetically by agency. In Appendix 3, e-initiatives are sorted by the type of e-initiative using the categories identified at the top of this page. 'In confidence' e-initiatives are not included.

Note:These Appendices are not published online. They are only available in the PDF for download.

E-initiatives summary

E-initiatives are being implemented to improve the delivery of information and services, including e-initiatives that involve the full delivery of services electronically.

System integration is mainly occurring in the back-office, with many e-initiatives underway to improve internal systems. Some e-initiatives have been implemented to provide front office integration between agencies, with more being developed.

E-initiatives to improve back-office operations include adopting standards towards greater interoperability, as well as e-initiatives to improve the management of information within an agency.

Number of e-initiatives

In total, 414 e-initiatives were recorded in E-awareness 2005. Even with the completed and ongoing e-initiatives taken into consideration, this is an increase in the number of e-initiatives reported compared with previous E-awareness surveys.

Agencies were asked to identify the current 'status' for each e-initiative by selecting from the following options: scoping, planning, initial implementation or completing implementation stage; or whether the e-initiative was completed or on-going.

The following chart compares the status of all e-initiatives entered. The chart shows that 25% of e-initiatives are either completed (73) or ongoing (30).

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Completing e-initiatives

Completion dates were provided for more than 170 of the 414 e-initiatives, of which 30 have already been completed. 117 e-initiatives are scheduled for completion between January 2005 and June 2006.

The chart in the executive summary shows that the majority of the e-initiatives with a reported completion date will be completed by June 2006.

E-initiatives categorised

The following chart shows e-initiatives divided into the six following categories. New or upgraded websites and intranets comprise the greatest number of e-initiatives.

• Standards: At the technology level, projects to adopt or introduce common standards and processes for data, information and information systems. Includes training programmes for staff
• Infrastructure: for Information Communication Technology (ICT)
• Mobile computing
• Websites/intranets
• Web services: initiatives (including e-enabled business information and processes) undertaken individually, or jointly with other agencies (ie delivering services via the web to business people, and stakeholders)
• Internet transactions: At the business level, projects to enable transactions to deliver goods and services.