Do people find government information online on behalf of

*These people included a friend 23%, children 28% or other family member 35%.

Respondents with partners or children, people in the 40 to 49 age group and wage earners were more likely to say 'yes', that other people did find information for them, while those living alone and aged 70 and over were more likely to say 'no'. New Zealand Europeans more likely to answer 'no' to this question (82%). New Zealand Māori were more likely to answer yes, that other people did find information for them (23%).

There were no significant differences in relation to urbanisation or geographical location; all responses were as could be expected on average. Respondents living in cities were significantly less likely to report that family members other than children find information for them (32.2%), while country-dwellers were more likely to report both that other people find information for them (21.9%), and that these people were other family members (47.2%), although the numbers are small. There were no significant results in relation to geographical location.

For the majority of people (80%), no-one else found government information on the Internet on their behalf. Of the 332 who were asked who finds information for them, 23% replied 'a friend', 28% replied 'their children' and 35% responded that another family member did this. Five percent replied that a community organisation found information for them, and the remainder specified another intermediary, most often a workmate.