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P-Q

Participation (electronic or online)
Participation through the use of Information and Communication Technologies. Participation covers information, consultation and active involvement in government policy/service design and delivery.
PDAs
Personal Digital Assistants: small portable devices some of which can be used to browse websites.
PDF
Portable Document Format: a format that is suited to printing documents intended for paper rather than screen.
Personalisation
The tailoring of a product, communication or service to an individual customer, or segment of customers, by using knowledge of that customer or segment.
Phishing
The practice of trying fraudulently to get consumer banking and credit card information. Phishing involves faking a bank's or other company website, then sending spam claiming to be from the bank, asking people to enter their userid and password into the fake website. This is so that the perpetrator can access the victim's account.
PKI (Public Key Infrastructure)
A lock and key system that allows one person to scramble information before sending it to another in a way that can be unscrambled only by a person holding the appropriate key.
Plain-text message
A message that is not encrypted.
PNG
Portable Network Graphic: An image format suited to the web but not yet widely supported.
Portal
A single website giving structured access to other websites, for example www.govt.nz. Portals typically provide large catalogues of other sites, powerful search engines for locating information, and email facilities or other attractive web services.
Privacy policy
A set of rules and practices that specify or regulate how a person or organisation collects, processes (uses) and discloses another party's personal data as a result of an interaction.
Proof of concept
Development of a prototype of a system to ensure that the design will meet the business benefits sought.
Protocols
In the Shared Workspace project, protocols are a written agreement between Shared Workspace and each client group about conditions of use and responsibilities for all parties. It covers generic conditions of use for all user groups plus specific ground rules a group agrees is important to them.
Public sector
The State sector and all local authorities.
Public Service
The Public Service comprises the departments listed in the First Schedule to the State Sector Act; the number has varied between 36 and 39 in the last year.