Attachment 3: Summary of Emerging Issues

Summarised below are some of the key issues and questions that have emerged to date. More detailed analysis of these will be incorporated into phase two of this project.

Ownership, governance and accountability

• Political sponsorship of e-government and by extension reforms to the policy development process to enable an electronic shared workspace.

• Degree to which the Public Service takes a leadership role.

• Shared funding of technologies and their implementation.

• Common set of application development standards.

• Risk management.

• Security protocols.

• Work practice principles and protocols tha t enhance and support electronic shared workspace/s for policy development and project management including issues such as:

− coherence and co-ordination;

− efficient and effective policy development processes;

− balance between 'online' and face to face;

− interdepartmental and public consultation;

− clear sponsorship of project teams;

− quality assurance of the end products.

Models of collaboration

• Definition of a model that will work effectively in the New Zealand context and addresses issues such as:

− use of technology tools to aid workflow and the production chain;

− ease of access to information; and

− enhanced mechanisms for communication;

− balance between electronic working and face to face interaction.

Strategy and structural adjustment

• Definition of clear goals and a strategy around the future direction of policy development for the Public Service.

• Linking electronic shared workspace initiatives with 'whole of government' strategy for e-government.

• Extent of changes to the way project teams are structured and managed.

• Capability of Public Service staff in relation to the competent use of technologies.

• Upskilling of policy and project staff to work in 'new' environment.