Getting Started Guide - new

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What do we offer?

The Shared Workspace is a modular 'toolbox' of online Applications currently comprising:

• Workspace tool using Microsoft's Windows SharePoint Services (WSS)
• Discussion List tool using our custom built scripts (Lotus Notes) and Shared Workspace SEEMail gateway

We offer these tools to State sector and Local Government groups.

A workspace is a secure, interactive, website where members can add, update and manage their own content.

A discussion list is an email service that manages email distribution centrally (one email address is used to distribute messages to all members). Copies of past emails and attachments are stored in an archive that authorized members can access over the web.

Software required

Members need:

• Web access to use workspaces and view the discussion list archive of past messages on the web
• Internet email to receive automated alerts from workspaces and to participate in discussion lists
  

Browsers have to be recent so that high encryption is allowed - if members can do internet banking, they should be fine.

Security measures include:

• Your data is held at a secure hosting centre
• Virus checking profiles are updated frequently
• Discussion list traffic is filtered for spam
• Discussion List uses SEEMail
• We are accredited and certified for 'IN CONFIDENCE' information
• Web tools are SSL and password protected
• Groups have Protocols to ensure security is maintained and tools are used appropriately

Passwords:

• Users are required to create a Government Logon Service logon to access their workspace
• You only need one username and password to access all workspaces you are a member of
• Workspace members are able to manage their own logon
• Members are always prompted to login when using a workspace or discussion list web archive
• Only members can send and receive messages from discussion lists (they don't need to log in to do this)
  

Cost

Fees are charged to partially recover setup, training, maintenance, and reporting costs.

Fees are reviewed on an annual basis.

Current Workspace Fees (from 31st March 2008)

Annual fees - $2,250 excl.GST for up to 1 year duration, charged annually thereafter

Set-up fees - a one-off set up charge of $500 for a new workspace

Other fees:

• Inclusion of a child site - $750 excl. GST for up to 1 year duration, charged annually thereafter, plus a one-off set up charge of $500.
• Customisation - an additional fee will be charged for advanced workspaces requiring extra features and customisation.
  

Current Discussion List Fee

$200 excl. GST one-off fee, no on-going fees

Getting Started

Contact Us!

Be prepared to answer these questions:

• What is your group's purpose?
• Who is leading the project/network/initiative?
• What is your business need?
• What communication problem(s) are you trying to solve?
• Which agency will be responsible for 'owning' (running and making decisions about) the tool?
• Do you have a person to champion use of the tool?
• Do you have a person to help administer the tool and work with us to respond to users' questions?
• How many members do you expect will use the tool?
• Where are your members located? (Same agency? Cross-agency? Overseas?)
• What is the group's current method of working together?
• Do members tend to spend more time using their PC or on the phone and in meetings?
• How long will you need the tool for?
• What type of information will be shared? (what security classification does it have?)
• What is your timeframe and availability for setting up?