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Appendix B: Planned vs. actual (detail)

In terms of the managed [ Managed by the Programme Office for each project.] the list of deliverables the following indicates what was and wasn't delivered:

Prog ID

Deliverable / Milestone

Complete

Explanation of any Variation

Initial customer perspectives - case study

100%

Complete

RFP

100%

Complete

Project kick-off

100%

Milestone met

WBS1 - 6

Finalise framework contents

100%

Complete

WBS17

Business requirements for eGIF

100%

Complete

WBS8-10 & WBS13

Framework - developed

100%

Complete

WBS11

Pilot framework with participating agencies

100%

Complete

WBS12, 14

Prioritised data from 2 agencies

100%

Complete

WBS15.1

Phase I report

100%

Complete

WBS15.2

Phase II Scoping to Advisory Board

100%

Complete

WBS16.2

Plan for collection of data from all specified agencies

100%

Complete

WBS16.1

Agency "road show" (training for services inventory) - all agencies trained

100%

Complete

WBS16.3

List of services per agency from all specified agencies

100%

Complete

Customer Front-end Office Delivery Strategy

Not delivered

Refer "outstanding" in report


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