The services list overview
- Within this section:
- Introduction
- Other Volumes in this series
Introduction
The framework is designed to enable public sector agencies to easily identify and describe all services provided by government agencies and crown owned enterprises. It provides the approach to follow, a set of tools including templates, and a Service List Tool Set with which to capture services data.
This is an interim tool, which will ensure consistency in service description across agencies. The tool also facilitates subsequent analysis for identification of e-enabling and integration opportunities.
The E-Government Unit will provide training in the framework.
Other Volumes in this series
This is the second of a set of three volumes on the e-Services Project.
|
Volume One: e-Services Project, Introductory Booklet |
High level overview of the e-Services Project. This volume includes timelines, and project structure and agency resourcing. |
|
Volume Two: e-Services Project, Services List Framework |
A detailed guide to the framework and methodology that will be used to collect the Services List. This volume includes purpose tasks, and deliverables. |
|
Volume Three: e-Services Project, User Guide for Collecting the List of Government Services |
A practical guide to collecting the Services List (Phase I of the project). This volume includes a detailed explanation of the Services List Tool Set, and how to use it to collect the services. |
[ Previous | Next ]