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igovt logon service FAQs

What is the igovt logon service?
The igovt logon service was formerly known as the Government Logon Service (GLS). It is shared service providing enhanced security for logon management of online services provided by participating agencies. It enables people to use the same logon to access those online services using the igovt logon service.
What online services use the igovt logon service?
Over time, most government online services that require secure access will use the igovt logon service. The current list is available from the igovt website.
Do people need to use the igovt logon service for all their online interactions with government agencies?
There are a number of ways to receive government services, including via the Internet. For those online government services that require the agency to have confidence in the identity of the person transacting, a way of authenticating who the person is essential. The igovt logon service provides an all-of-government solution to this requirement and people accessing online services using the igovt logon service will need to use the igovt logon service to log on.
Does the igovt logon service provide single sign-on?
People can use the same logon (such as username and password or token) to access all the online services provided by participating agencies through the igovt logon service. At present, people need to log on to each online service individually, even if they use the same igovt logon.
As greater pan-agency online services are introduced, the igovt logon service will be used to facilitate access to multiple coordinated and integrated services by logging on only once ("single sign-on").
How is a person's privacy protected?
Protection of privacy is a foundation-level principle of all Authentication Programme work, including the igovt logon service.
By separating the rigid link in conventional authentication systems between identity and logon, the igovt logon service provides people the convenience of being able to use a single logon for accessing online services from participating government agencies without the person's identity being shared.
Independent Privacy Impact Assessments have been carried out that have confirmed the high levels of privacy protection.
When does an agency provide their online service through the igovt logon service?
Typically this is when developing a new online service or when upgrading an existing online service which requires secure access. It may also be as a result of a strategic review by the agency of their identity management systems.
As an agency interested to offer an online service through the igovt logon service, how do I find out more?
Please contact the igovt logon service Team by email to igovt@dia.govt.nz