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Archived content for this section

Study Purpose
 
Contact with Government
 
Methods of Contacting Government
 
Methods of Contacting Government 2
 
Typical Use Patterns
 
Government Portalhttp://www.govt.nz
 
Public's View of Portal
 
Some Likes
 
Some Dislikes
 
Taxonomy of Barriers
 
Trust as an Issue
 
Those Experiences Related to
 
Confidence
 
Confidence 2
 
Intrusion of Government in Daily Lives
 
Privacy
 
Security
 
Pockets of Distrust
 
Walk-Throughs (Five Tasks)
 
Codes for Next Slide
 
Walk-Throughs (Task Completion)
 
Recommendations (for Web sites)
 
Data Collection
 
More Recommendations
 
Public's Perspective of E-Government
 
Performance Metrics
 
Data Collection 2
 
General Findings
 
Characteristics and Preferences of Key Groups
 
Frequently sought topics
 
Some Topics within Education
 
Another Example (Tax/Finance)
 
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