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Part 2—Strategic assumptions, risks & mitigations

Assumptions

The strategy assumes:

  • e-government is a means to an end, namely better results and value for money from government;

  • e-government is a long-run programme, extending beyond June 2004;

  • e-government is relevant to all central and local government organisations, and all will participate in creating it;

  • agencies will recognise and contribute to the collective interest of government;

  • agencies will collaborate with one another, and be proactive in seeking opportunities for integration;

  • systemic barriers to collaboration can be overcome;

  • complete decentralisation of government information and technology does not necessary produce good results. More collaboration and sharing by agencies will produce better results all round;

  • the centre of government has an important role in e-government - especially in developing strategy, setting standards, and providing all-of-government infrastructure; and

  • too much centralisation is as bad as too little. Agencies must be free to flexibly deliver the outcomes expected of them, and to innovate.

Risks and mitigations

Risk

Mitigation

Agencies too slow to adopt the e-government strategy and migrate services online.

SSC and OAG monitor progress and report to State Services Commissioner, Ministers and Parliament. EGU supports agencies to make progress.

Government fails to capitalise on 'e' opportunities, especially integration opportunities that achieve economies and improved effectiveness.

EGU works with agencies to identify and pursue these opportunities, developing frameworks, models and tools to achieve economies and improved effectiveness.

Agencies act independently of EGU and make decisions inconsistent with the e-government strategy.

Cabinet has directed the Public Service to consult the SSC on all e-initiatives. Departments should oversee the efforts of Crown entities.

Government does not make the most of agency initiatives that present opportunities across government. And conversely does not minimise risks.

Encourage agencies to identify these opportunities early on and make the most of them.

The E-government Unit can't make the most of these opportunities (or minimise risks) without the core work programme suffering.

Develop the Unit's capability to work with agencies around these opportunities.


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