Implementing the Strategy
This section sets out in more detail the activities being undertaken under each work stream. These provide and support transformed service delivery, greater collaboration, and engagement between government and people.
The work programme to 2010 aligns the use of network technologies with transforming service delivery, enhancing collaboration, and increasing engagement with New Zealanders. It comprises activities being undertaken by central and local government agencies, individually or in clusters, as well as all-of-government activities aimed at developing common standards or tools. No attempt is made to prioritise these activities, because the priority is often determined by the agency or sector involved. But progress does need to be made across all of the work streams for transformation to be achieved.
The work streams are organised around the three characteristics of success for e-government – there is a degree of overlap across characteristics for many of the activities. Agencies can use these work streams to help align their own work programmes to the goals of the Strategy, as depicyed in the following table.
Convenience and satisfaction
- Delivering government services
- Enabling variety in delivery
- Adding value to information
- Providing authoritative data
Integration and efficiency
- Delivering value for money
- Building standards and interoperability
- Building the foundational infrastructure
- Addressing collaboration
- Providing collaborative tools
- Fostering innovation and use of technology
- Building ICT professionalism
Trust and participation
- Enhancing public engagement
- Strengthening trust and security
- Managing the govt.nz space
The programme of work for each activity is described below and in the following road map.
The importance of using an enterprise architecture to underpin transformation was highlighted in the 2003 Strategy and is further developed in this section. An enterprise architecture provides an integrated framework for ICT developments and is a significant tool in using technology to achieve government outcomes.

