Work programme for transformation
State Services organisations are working in partnership with community and business organisations to achieve the outcomes signalled by the Development Goals for the State Services and the Digital Strategy. Some of this work is ICT-related while other parts deal with non-technological areas, like cultural change and enhancing human resource competencies.
The e-government work programme builds on the work already underway and the foundations provided by earlier phases of e-government. This work is organised around the three characteristics of success for e-government – convenience and satisfaction, integration and efficiency, and trust and participation. These provide a basis for identifying broad work streams that align current and future work with the e-government milestones. More detail of the contents of these work streams is contained in the section, Implementing the Strategy.
Central and local government agencies are already using technology to provide better services. And there is growing collaboration between agencies to meet New Zealanders’ needs. The work streams reflect this activity and the ongoing development of infrastructure and standards.
The following diagram sets out the work streams for the revised e-government work programme and shows their linkages to the Development Goals for the State Services.
