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Summary

STRATEGIC CONTEXT

Introduction

E-government has succeeded in promoting change and harnessing technology – using network technologies has become part of the day-to-day business of government. The challenge now is to maintain this momentum and seize the opportunities technology offers to transform the way government works with and for New Zealanders.

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Strategic context

The Government has provided strategic leadership for New Zealand’s digital future by developing the Digital Strategy. This sets out how digital content and network technologies can contribute to a transformed economy and society. The State Services Commission is leading the promotion of six Development Goals which guide the State Services in how they can contribute to this transformation.

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Road to success

Enabling transformation – making government work for you.

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Key messages

  • E-government affects everyone
  • E-government builds trust
  • E-government is collaborative
  • E-government delivers results
  • E-government engages people
  • E-government puts people first

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PROGRAMME FOR TRANSFORMATION

Participants in E-government

The E-government Strategy is an all-of-government strategy which enables a system of world class professional State Services serving the government of the day and meet the needs of New Zealanders. It is also inclusive, in that all arms of government, including local government, are encouraged and invited to take part in the programme. E-government means State servants should think of themselves as part of a single enterprise that has many points of delivery and interaction with the people it serves.

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Work programme for transformation

State Services organisations are working in partnership with community and business organisations to achieve the outcomes signalled by the Development Goals for the State Services and the Digital Strategy. Some of this work is ICT-related while other parts deal with non-technological areas, like cultural change and enhancing human resource competencies.

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Beyond e-government – towards 2020

The growth of the Internet has been a catalyst for new ways of working, thinking, and interacting. People are able to take part in a world that both reflects their needs and allows information and knowledge to be collected about them.

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BUILDING E-GOVERNMENT

Implementing the Strategy

This section sets out in more detail the activities being undertaken under each work stream. These provide and support transformed service delivery, greater collaboration, and engagement between government and people.

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E-government activities

The activities below build on central and local government’s achievements so far in using technology to change the way government works. Included are activities by sectors and agencies working individually or together as well as all-of-government activities led or facilitated by the State Services commission.

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Building e-government

The previous sections illustrate how government and people will interact in the future. Using the innovative power of ICT to achieve the goals of the Digital Strategy and the Development Goals for the State Services will be pivotal to achieving this. Information will be the lifeblood of the transformation process, and how government manages information will determine the success of this Strategy.

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