About e-government
E-government is a way of tapping unrealised
potential for high quality government in New Zealand. It enables
government agencies to separately and collectively lift their
performance and deliver better results through using information and
technology in new, more collaborative, ways.
E-government delivers better results by adapting government to the environment of the information age and the Internet.
The public has invested hugely in the information, technology, and processes used by government, as well as in people and public management systems. E-government makes the best of this investment to deliver improved services to New Zealanders.
Technological change is only part of achieving this goal, and the Internet will not fully replace all the other ways government relates to people. Technology does not guarantee better public sector performance on its own. Success also depends on making ongoing improvements to the design, operation, and culture of the public sector, so that it can better respond to the changing demands of New Zealanders.
E-government is best understood in the context of:
- the Government's broader goals to improve public management
- what New Zealanders (people and business) want from e-government
- public sector ethics, values and standards; and
- new thinking about how service delivery should be electronically enabled
Read more about the vision and strategy for the e-government programme.
Organisation
Minister of State Services
The Minister responsible for the successful delivery of e-government is the Minister for State Services.
Deputy Commissioner, Information and Communication Technologies
The Deputy Commissioner's role is to manage the delivery of the e-government programme. The Deputy Commissioner also works closely with chief executives and senior managers in the government agencies to ensure wide acceptance of the programme objectives.
Information and Communication Technologies branch
The ICT branch has people with technical IT, policy and strategy development, relationship management and project management skills.
The branch size fluctuates according to the project work underway at any given time. There is a mix of permanent State Services Commission staff, secondees from other government departments, staff from other departments leading e-government projects from within those departments and contract staff.
Many other public servants, including local government staff are involved in the development and delivery of the e-government programme, lending their time, expertise and facilities.
There are also formal networks within the government sector to facilitate the exchange of information and ideas. These networks also provide a venue for government agencies to identify opportunities for collaborate to deliver e-government.
Projects
The e-government programme consists of a number of projects. Projects range from policy development and implementation, development of standards and guidelines to delivery of solutions and applications.
Input to the process
You can have input into the e-government process by sending an email to e-government@ssc.govt.nz.
